Playtime Paradise Wraparound is registered with Ofsted.
Our registration number @ St Oswalds is 2652296 . We provide care for up to 30 children before school and up to 60 children after school between the ages of 4 and 13 years, primarily serving the children of St Oswalds Primary School and Gosforth East Middle School.
Our registration number @ Havannah is 2728134. We provide care for up to 70 children before school and up to 80 children after school and up to 50 per day during the holidays between the ages of 4 and 13 years, primarily serving the children of Havannah First School during term time and children from anywhere during the school holidays.
For both clubs places are offered on a first-come first-served basis throughout the school year and for school holidays . When a session is full and for all September starters, a waiting list will be established, with the following order of priority:
- Siblings of children already attending the club
- Those requiring the greatest number of sessions/hours per week
Registration
When an enquiry regarding places is made, parents or carers will be given all the relevant Club information, including:
- Information regarding availability of places
- Details of the Admissions and Fees policy
- Registration form which includes medical information, photo permission, privacy notice and a parent contract.
If a place is available, the parents and child will be invited to visit the club for an induction. The child will be able to attend the Club as soon as the completed forms are received.
If no places are available, the parent will be informed and the child’s name added to the
waiting list. As soon as suitable places become available parents will be informed.
Booking procedure
Parents must complete the necessary paperwork, ie contract, registration, medical, privacy notice, booking and photo permission forms, before their children can attend the club.
- Permanent place:
Once booked, if a child does not attend for any reason, you will still be charged for this place. If you wish to cancel the place altogether, one month’s notice in writing is required.
- Temporary booking:
We will accept temporary or occasional bookings as long as there are places available. If a temporary place has been booked and is no longer required, the club must be given 48 hours notice. If notice is not given, the place will still be charged for.
Fee structure
For up to date fee rates please see the website.
The Club recognises that childcare can be costly, so we encourage eligible parents or carers to claim the childcare element of the Working Tax Credit/Universal Credit. We are also registered to accept childcare vouchers and with the Tax-Free Childcare scheme.
• Fees are payable monthly in advance
- Fees can be paid by cheque, electronic transfer, childcare vouchers, or direct debit
- There is a charge of £5 per 15 minutes after 5pm and £10 per 15 minutes after 6pm for late collection, which will be added to the next invoice
- Fees are charged for booked sessions whether the child attends or not
- We offer a 10 % discount for siblings during term time
Payment of fees
Fees are reviewed annually. The Club will consider requests for variation to payment terms on an individual basis. Anyone making these requests should contact the Directors at the earliest opportunity. Any queries regarding fees should be directed to the Directors.
If fees are not paid, the Club will write to the parent or carer, requesting payment. If the parents or carers are having difficulty making the payment on time we recommend that they arrange a meeting with the manager as soon as possible.
Where there is no explanation for repeated late payment, the manager will contact the parents or carers to discuss payment options. The Directors may issue a formal warning to the parent or carer informing them that continued late payment will result in their child’s place at the Club being withdrawn.
If the fees remain unpaid after all the above options have been explored, the Club may have
to cancel the child’s place. The Club reserves the right to pursue any debtors via legal channels for unpaid monies.
Written in accordance with the Statutory Framework for the Early Years Foundation Stage (2024): Safeguarding and Welfare Requirements: Information and record keeping [3.78], Information for Parents and Carers [3.83]